Terms of Use
These Terms & Conditions govern the use of services provided by MCH International LLC operating as MantraComply.
By engaging our services or using our website, you agree to these Terms.
1. Services Provided
MantraComply provides professional administrative services related to:
- Healthcare credentialing
- Insurance payer enrollment
- Medicare & Medicaid registration
- CAQH management
- Re-credentialing support
- Documentation preparation
- Application submission and follow-up
- AI-assisted workflow optimization
We do not provide medical services, legal advice, or insurance underwriting.
2. No Guarantee of Approval
All credentialing and enrollment approvals are determined by third parties including:
- Insurance carriers
- Government agencies
- Credentialing committees
We do not guarantee:
- Approval
- Enrollment timelines
- Contract acceptance
- Reimbursement levels
3. Client Responsibilities
Clients agree to:
- Provide complete and accurate information
- Maintain valid licenses and registrations
- Respond promptly to requests
- Review submitted documents when requested
Delays caused by incomplete information are not our responsibility.
4. Fees & Payments
Fees are outlined in proposals or agreements.
Unless otherwise agreed:
- Payments are due as invoiced
- Fees are non-refundable once work has begun
- Late payments may result in service suspension
5. Limitation of Liability
To the fullest extent permitted by law:
MCH International LLC is not liable for:
- Denied applications
- Delays caused by payers
- Lost profits or revenue
- Indirect or consequential damages
Total liability shall not exceed fees paid for the specific service engagement.
6. Termination
We may suspend or terminate services for:
- Non-payment
- Fraudulent activity
- Regulatory violations
Either party may terminate according to service agreement terms.
7. Governing Law
These Terms are governed by the laws of the State of Wyoming, United States.
Disputes shall be resolved in Wyoming courts.